Gites with Pools | Gites Complex | Gites with private
We offer a
In these Conditions, “you” and “your” means
any and all persons using this booking service. “We”, “us” and “our” means
Holiday1, 7 Warmington Road, Whitchurch, Bristol BS14 9HG
We act as agents and offer a booking service on behalf of some
of the property owners featured on this website, to simplify the booking
process. Please note that the service is not available for all
Please note that thesebooking Consumer Terms are additional to
apply to the extent that they are not varied by these terms.
Where you choose to book your property through the booking service, we
act only as a payment collection agent for the owner or advertiser of the
properties listed. We accept no liability in relation to any contract
you enter into or for any services or arrangements you purchase (“arrangements”)
or for the acts or omissions of any owner(s) or advertiser(s) or other person(s)
or party(ies) connected with any arrangements. For all arrangements, your
contract will be with the owner or advertiser of the property in question as
applicable (the ‘supplier(s)’).When making your booking you to enter into a
contract with the applicable supplier(s) of the arrangements. Your booking with
us is subject to our Terms and Conditions and the specific booking conditions of
the relevant supplier(s) you contract with and you are advised to read both
carefully prior to booking. The supplier’s terms and conditions may limit and/or
exclude the supplier's liability to you. Copies of applicable conditions are
available on request from the supplier.
We do not accept any liability in
relation to your booking with the supplier..
Please note that we do
not offer any scheme of financial protection in respect of any bookings with any
3. Payment and Confirmation
When you have
selected your arrangements and chosen your dates, you can secure your booking by
paying online or by cheque. Upon receipt of the booking form and receipt of
deposit you will be sent a confirmation of the booking. This is the
acceptance of the property owner. Balance payment is required 12 weeks
prior to commencement of travel. If the booking is made within 12weeks of
rental period, then the full payment is due at time of booking.
availability your booking will be confirmed and a contract between you and the
applicable supplier(s) will exist when the confirmation is despatched to
If your booking cannot be confirmed by a supplier we will not proceed to
take payment and we will advise you accordingly so that you can choose an
Except where otherwise advised or stated in the booking
conditions of the supplier concerned, any monies you pay to us for arrangements
will be forwarded on to the supplier(s) concerned.
Please check your
confirmation carefully and report any incorrect or incomplete information to us
immediately. Please ensure that names are exactly as stated in your passport
(s). As we act only as booking agent, we have no responsibility for any errors
in any documentation except where an error is made by us.
If you have paid a
deposit, the balance must be received by the supplier by the balance due date
notified to you. If full payment is not received by the balance due date, the
supplier may cancel your booking and charge the cancellation fees set out in
their booking conditions.
4. Accuracy of Prices and Website
The information contained on this website is supplied by the
suppliers concerned and is believed to be correct and a true account and
likeness of the property. Both us and the suppliers concerned reserve the right
to make changes to and to correct errors in the information detailed on this
website and other details of your chosen arrangements before and after your
booking has been confirmed. We cannot accept responsibility for any inaccurate,
incomplete or misleading information about any arrangements except where this
has arisen due to our negligence. We make no promises, representations or
warranties about any arrangements featured on the website.
You must make
sure that you check the price and all other details of your chosen arrangements
with us or the supplier concerned at the time of booking.
You are strongly recommended to take out personal travel
insurance for all members of your party. It is your responsibility to
ensure that the insurance you purchase is adequate and appropriate for your
particular needs and the needs of all members of your party.
If you have any special requests you must advise us at
the time of booking and confirm it in writing. We shall endeavour to pass any
reasonable requests on to the supplier(s) concerned, no guarantees can be given
that any request will be met and we will have no liability to you if they are
Confirmation that a special request has been noted or passed on to the
Supplier, or the inclusion of the special request on your confirmation or any
other documentation, is not confirmation that the request will be met.
Conditional bookings cannot be accepted ie: any booking which is specified to be
conditional on the fulfilment of a particular request.
Disabilities and medical problems
If you or any member of your party has
any medical problem or disability that may affect your booking please inform us
at the time you make your booking request. If the Supplier reasonably feel(s)
unable to properly accommodate the particular needs of the person concerned we
reserves the right on the Supplier’s behalf to decline/cancel the
8. Changes and Cancellations by the Supplier
inform you as soon as reasonably possible if the supplier needs to make a
significant change to your confirmed arrangements or to cancel them. We will
also liaise between you and the supplier in relation to any alternative
arrangements offered by the supplier but we will have no further liability to
you. We will of course do our utmost to find you alternative accommodation but
cannot guarantee that an alternative can be found.
Responsibility for your Booking
Your contract is with the supplier and as
such their booking conditions apply. Please address any complaints directly to
the supplier. As payment collection agent, we accept no responsibility for the
actual provision of the arrangements. Our responsibilities are limited to making
the booking in accordance with your instructions. We accept no responsibility
for any information about the arrangements that we pass on to you in good faith.
We do not exclude or limit any liability for death or personal injury that
arises as a result of our own negligence or that of any of our employees whilst
acting in the course of their employment.
Because the contract for your arrangements is between you and the supplier,
any queries or concerns should be addressed to them. If you have a problem
whilst staying at the property, this must be reported to the supplier or their
agent immediately. If you fail to follow this procedure there will be less
opportunity for the supplier to investigate and rectify your complaint. We are
happy to liase with both yourselves and the property owners at this point in a
hope to have the best outcome for all concerned. The amount of
compensation you may be entitled to may therefore be reduced or extinguished as
a result. If you wish to complain when you return home, write to the supplier.
You will see their name and contact details in any confirmation documents we
If you have any complaints regarding any services we provide (as
opposed to any provided by the supplier(s)), you must inform us immediately in
writing and in any event within 7 days of the end of any arrangements booked
through the booking Service. We regret we cannot accept any liability if we are
not notified. Our maximum liability to you if we are found to be at fault in
relation to any service we provide (as opposed to any service provided by the
Supplier) is limited to the commission we have earned (if any) or are due to
earn in relation to the booking in question plus any unrecoverable expenses
directly related to your booking which you incur as a result of that
11. Law and Jurisdiction
These terms of business are
governed by English law and the courts of England and Wales have
12. Cancellations by You
Please be aware that
your booking will be subject to the booking terms and conditions of the
supplier. Some of these terms and conditions may exclude or limit the supplier’s
liability to you. Please see individual property owners terms and conditions
regarding cancellation charges as these can vary depending on the
13. Child Friendly Properties
There are various properties on
the website with a Child Friendly Logo. These are properties where the
owners tend to offer more facilities/equipment for babies/young children.
Conditions Disclaimer. Please note that this information serves as a
guide to the facilities offered - they have not received a health and safety
check by ourselves. Health and safety of all items is the responsibility of
Any further queries, you are advised to speak to the owners in
PLEASE TAKE THE TIME TO READ THESE TERMS
CAREFULLY BEFORE USING THIS WEB SITE.
Please Note: This website is
made up of descriptions of arrangements provided by advertisers, and reviews and
other postings from other third parties. All such content is the sole
responsibility of the advertiser or third party creator of the content. We have
no responsibility for such content as we simply provide access to such content
as a service to yourselves. Whilst we state very clearly that all information of
properties provided by owners or third parties must be accurate and photos a
true representation, we do not endorse, support, represent or guarantee the
truthfulness, accuracy or reliability of any information about any arrangements
featured on this website or any opinions posted by third parties. We shall
endeavour to remove any offensive or harmful content from the website as soon as
reasonably practicable, we shall not be liable on account of the accuracy,
defamatory nature, completeness, or otherwise of such content.
Holiday1 do not offer any form of financial protection in respect of any
bookings with any property owners or advertisers.
Use of this website is
a condition of your acceptance of these website use conditions without
modification. Please read them carefully. It is to be recommended that you print
out and keep a copy of them for any future reference. If you do not wish to
accept any part of them, you must not use the website.
"your" - all people using the website
"we", "us" and "our"
- Holiday1, or its affiliates
Terms and conditions may be altered at
any time. If we do so, all subsequent use of our website will be governed by the
newer version. You must check these terms and conditions regularly.
agree to our conditions and visit our website or send e-mails to us, you are
choosing to communicate electronically. We will also communicate with you by
e-mail or telephone. When we do so, you agree that all notices, agreements,
disclosures and other communications that we provide to you electronically
satisfy any requirement that such communications be in writing.
We act only
as an advertising intermediary in respect of all services or arrangements
featured on this website (“arrangements”). We accept no liability in relation to
any contract you enter into or for any arrangements you make or for the acts or
omissions of any advertiser(s) or other person(s) or party(ies) connected with
any arrangements. For all arrangements, your contract will be with the owner of
the arrangements as applicable and any communication is between you and the
owner of your accommodation.
The terms and conditions of the advertiser(s) or
owner(s) of your confirmed arrangements will apply to your booking. These terms
and conditions may limit and/or exclude the advertiser or owner’s liability to
Nothing on this website is an offer on our part. This involves you
making an offer to the applicable advertiser or owner on their stated terms to
purchase arrangements we feature. The applicable advertiser may decline or
accept any such offer that you make. All arrangements are at all times prior to
specific confirmation subject to availability and no warranties, promises or
representations are given as to availability.
Should it be necessary for you
to cancel or amend a confirmed booking, cancellation/amendment charges will
usually be payable. Any such amount or charge varies according to the time your
notice of cancellation is received by the advertiser or owner concerned before
departure.It is important to check the advertiser or owner’s terms and
You are strongly recommended to take out personal travel
insurance for all members of your party. It is your responsibility to
ensure that any insurance that you purchase is totally adequate and appropriate
for your particular needs and those of all members of your party.
to use this website you should be at least 18 years of age and have legal
authority to use the site and you must not use it or the information on it for
anything that is unlawful nor anything that is prohibited to the Terms and
Conditions of this wesite.
You agree to be financially responsible for all
charges, fees and other sums of whatever nature which arise out of your use of
Property location maps, in some instances, are approximate
locations, this is a matter of security for property owners, if you require
exact directions please contact us.
You must not link (including deep
linking) to our website without our prior written agreement.
This website is
published by us and may not under any circumstances be reproduced other than by
downloading and viewing on a single computer and/or printing a single hard copy,
for private purposes only. It is under no circumstances to be otherwise
reproduced, transmitted, made available on a network or used to create
derivative works without our prior written consent. All rights are
All content of this website (such as text, graphics, logos, button
icons, images, audio clips, digital downloads, data compilations and software)
is our exclusive property or that of our suppliers and is, unless specifically
stated otherwise, protected by copyright or similar ownership rights.
trade marks, logos and service marks shown on our website, unless otherwise
specified, are our property. No rights are granted to use any of these without
our prior written consent.
We are an English registered Company. Our
business and the services we offer are governed exclusively by the laws of
England and Wales. No warranties, promises and/or representations of any kind,
express or implied, are given as to the accuracy or completeness of any of the
material or information contained on this website (in accordance with English
law or with any laws of any other country) or as to the nature, standard,
suitability or otherwise of any services offered by us or on our behalf. Access
is further conditional on your agreement that any dispute or matter which arises
between you and us will be dealt with by the Courts of England and Wales only to
the exclusion of the Courts of any other country.
Under these terms and
conditions we will not be liable for any loss or damage or other sum or claim of
any nature whatsoever (direct, indirect, consequential or other) which arises
either directly or indirectly, in connection with this website.
effort is made to keep all information on this website up to date, there may on
occasions be technical inaccuracies and typographical and other errors. The
information may be updated from time to time and may at times be out of date. If
any price or other information is obviously incorrect, we will not be bound by
it. It is your responsibility to ensure you check all details of your chosen
arrangements (including the price) with the advertiser or owner at the time of
You may use or access our website only for the purposes of viewing,
booking, reviewing and/or advertising holiday rental properties and for the
other purposes specifically allowed by these terms and conditions or the booking
terms. You may not under any circumstances use or access our website for any
other purpose. In particular, but without limitation, all use of data mining,
spiders and similar data extraction tools is expressly forbidden unless we have
given prior consent to their use in writing. This does not prohibit the use of
general purpose internet search engines.
This website contains links to other
websites and third parties. Except where they belong to us, such other websites
are not under our control or maintained by us and as such we are not responsible
for the content of such websites. We provide these links for your convenience
only and neither monitor nor endorse the material on them. We cannot accept any
liability in relation to any such other websites or in relation to any material
or information appearing on them or which you may otherwise come across after
leaving our site by way of a hypertext link or any other means.
website or any part of it (or any websites that are linked to this website) may
not be compatible with your browser or computer configuration and although we
aim to make use of this website as easy as possible for our customers we make no
warranty that it is compatible.. We also make no warranty that your access to
our website will be uninterrupted, timely or error free.
If any exclusion(s)
or limitation(s) contained in these Conditions is found, in whole or part, to be
unlawful, void or for any other reason unenforceable for any purpose(s), that
exclusion(s) or limitation(s) or the part(s) in question shall be deemed
severable and omitted from these Conditions for that purpose / those purposes.
Such omission shall not affect the validity, effectiveness or enforceability of
the other provisions of these Conditions.
By posting or distributing User
Content on the website you expressly grant us an irrevocable right to freely
use, copy, publish, translate and distribute the User Content in any medium and
in any form (including for advertising and promotional purposes by others)
without your permission.
We reserve the right at any time to restrict or
prohibit access to this website for any user for any reason, and especially to
restrict or prohibit access for users who demonstrate patterns of abuse, or
unusual or improper use of this website or who violate these conditions.
This website allows you to submit material and/or post reviews ("User
Content"). You agree to use such services only to send User Content that
complies with these terms.
We are not liable for such User Content. We
reserve in our sole discretion to remove without notice any User Content
is offensive to the online community, such as content that
promotes racism, sexist, bigotry, hatred or physical harm of any kind against
any group or individual;
harasses or advocates harassment of another person;
involves the transmission of "junk mail", "chain letters," or unsolicited
mass mailing or "spamming";
is defamatory or libellous;
we consider inappropriate;
promotes information that you know is false,
misleading or promotes illegal activities or promotes conduct, or that is
abusive, threatening, or obscene;
promotes an illegal or unauthorised copy
of another person's copyrighted work.
contains information that identifies
any individual without their consent;
is untrue, inaccurate, abusive, likely
to cause offence, illegal, or obscene.
provides instructional information
about illegal activities such as making or buying illegal weapons, violating
someone's privacy, or providing or creating computer viruses;
encourages conduct that would be considered a criminal offence, give rise to
civil liability, or otherwise be contrary to the law of or infringe the rights
of any third party in any country in the world;
If you have any
complaints or objections to material or content including User Content on this
website, or if you believe that material or content posted on this website
infringes your intellectual property rights, please contact us immediately at
Holiday1, 7 Warmington Road, Whitchurch, Bristol BS14 9HG.
we have investigated the situation. if appropriate, we will make all reasonable
endeavours to remove illegal content within a reasonable time.
to indemnify, defend and hold us harmless for and against all losses, expenses,
damages and costs, including reasonable legal fees, resulting from any violation
by you of these conditions.